Support

Got a question, something not working, or an idea? Write to hola@iro.fit and we'll get back to you as soon as we can.

If it's a bug, it helps a lot to know your phone model, your Iro version (you'll find it in Settings) and what you were doing when it happened.

Questions

How do I move my workouts to a new phone?

If Android backup is on, Iro restores your data when you install it on the new phone with the same Google account. You can also export them as CSV from Settings, under Data and backup.

How do I restore a purchase?

Install Iro with the same Google account you bought it with. The store tells Iro you already have it, with nothing for you to do.

How do I switch between kg and lb?

Iro picks kg or lb depending on your country. You can change it any time in Settings.

Iro suggests a weight my machine doesn't have.

Log the weight you actually used. Iro will ask how that machine steps up, and from then on it will only suggest weights it has.

How do I delete all my data?

Your data lives only on your phone. If you uninstall Iro, it goes with it. Bear in mind Android backup may keep a copy in your Google account; you can delete it from your Google settings.